1.Information we collect
Personal Information When you place an order or create an account with us, we may collect your name, email address, phone number, shipping address, and billing information.

Order Information We may collect information about the products you purchase, including product names, quantities, and prices.

Device Information We may collect information about the device you use to access our online store, including your IP address, browser type, and operating system.

  1. How we use your information

To process and fulfill your orders We use your personal and order information to process and ship your orders, and to communicate with you about your orders.

To improve our online store We use device information and order information to improve our online store, including troubleshooting, data analysis, testing, and research.

To send you marketing communications With your consent, we may send you marketing communications about our products, promotions, and special offers.

  1. Consent

How do you get my consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime

Ballardbains Store

Address 1: 6671 W Bellfort Ave, Houston, TX 77035, USA

Address 2: 2493 11th Ave, Calgary, AB T2P 1M6, Canada

  1. Sharing your information

We may share your personal information with third-party service providers that help us operate our online store, including payment processors, shipping carriers, and email service providers. We may also share your information with law enforcement or other third parties as required by law.

  1. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

  1. Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows to store information about your session (referrer, landing page, etc).

No data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

Cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

Storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

  1. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  1. Updates to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use andor disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact us

If you have any questions about this Privacy Policy, please contact us at [email protected]